Challenge
A mid-sized NBFC was onboarding 30+ vendors annually without a standardized due diligence framework. Vendor onboarding times averaged 6 weeks and exposed the company to regulatory and fraud risks.
Approach
- Applied AI triage to review 4,200 documents (contracts, KYC packs, GST filings).
- Prioritized interviews with red-flag vendors via heatmap scoring (financial stability × compliance track record).
- Designed decision-ready dashboards for internal committees.
Vendor Risk Heatmap
Visual snapshot of Compliance, Financial and Operational risk across shortlisted vendors.
Vendor
Compliance
Financial
Operational
Vendor A
OK
Docs pending
OK
Vendor B
Policy gaps
Variance
OK
Vendor C
OK
OK
Capacity
Vendor D
KYC refresh
OK
SLAs missed
Tip: Rename vendors and change each cell’s class to ok, warn or risk to update the colours.
Outcome
- Cut vendor vetting timeline from 6 weeks → 12 days.
- Identified 9 red flags, avoiding potential exposure of ₹4.6 Cr.
- Reduced repeat document requests by 35% with standardized data pulls.